Resource Hub: Blogs

Any company that sells products or services has to deal with disputes and chargebacks. It’s an inevitability in the world of commerce. The good news is that you can limit the number of disputes and chargebacks with real-time fraud monitoring.

Have you ever visited a store, in person or online, only to find its payment processing system was down? I think we can all agree it’s not a very good customer experience (CX). Still, it’s the businesses that get the shortest end of the stick. They’re the ones that have to deal with the aftermath of an outage, such as customer fallout, managing publicity, and serious financial implications like lost revenue. Here’s the thing: Your payment capabilities are only as strong as your provider’s APIs and infrastructure. Luckily, with the right payments provider, you can avoid unnecessary payment processing downtime. In this blog, you’ll learn how outages could affect your business, your customers, and their customers—a critical factor to consider—especially going into the holiday season.

In the virtual world, consumers expect immediacy and great experiences when interacting with businesses throughout their buyer journey. How quickly customers are able to checkout and pay have a significant impact on your conversion rates—especially for online retail and e-commerce platforms. The API that powers your payments solution plays a large role in the overall checkout experience as it dictates the speed and efficiency of making a purchase.