Search is a primary function for business like this who use Finix for payment facilitation. It’s a core component to our high-performance dashboard that’s also one of the most used functions in our dashboard. Our original Search 1.0 solution was designed to run regular expression queries against data in our Relational Database (DB). This worked for a time but wasn’t well suited for complex searches on massive data sets like our customers have.
To solve this we switched to an Elasticsearch (ES) engine, which was purposely designed for searching text. To make the transition to ES, we did three main things:
Backfilled existing data
Built a service to insert new data in near real-time into the ES cluster
Enabled the expansion of filter sets from 6 to 14+ for several key dashboard pages, namely Authorizations and Transfers
Our customers are large SaaS organizations who employ engineers, back-of-house operators, and product leads to manage in-house payments operations. What this means for the small group of people or person behind the scenes managing payments infrastructure at large enterprise companies, is a drastic improvement of a foundational workflow tool.
Now operators have a seamless workflow and can search, track, review, and settle with ease and efficiency. For those who have the very important job of operating the flow of money, being able to search for things and find them without lags and challenges is imperative to conducting good business. A finance person, for example, can now see a screen of time-critical settlements above a certain amount that need her approval, in a fraction of a second, without having to hunt down additional information.
This small release helps to ensure that we're building a stable, foundational product that will support rapid growth, not just as we take on new customers at scale, but as our customers’ growth expands exponentially. And so far, the results are promising! Many of our customers immediately noticed the new filters and improved performance in their searches during processing and settlements.
Here at Finix, our mission is to help software companies become payments companies. One of the ways we do that is by keeping our customer’s goals and feedback at the forefront of product design and development. We’re proud to have done just that with the release of Search 2.0.
- BlogPublished 01.04.22
A Look Behind the Product and Into the Future of Fintech2021 was another crazy year in Fintech (and for the planet in general). It feels like just last month we were recapping the adventure that was 2020, and suddenly here we are again. Finix wouldn’t be here without the people behind the scenes working hard to bring better payments processing technology to software platforms, so we decided to ask some of these people why they think what we’re building here at Finix is important, and where they see the Fintech sector growing in 2022. We asked Finixians across the company two questions. Here are their answers.
- BlogPublished 04.20.20
Do More For Your MerchantsSoftware platforms today are more than pieces of technology, particularly in the world of digital payments — they're commercial networks that connect merchants and customers in increasingly complex ways. From guests paying their Airbnb hosts to passengers providing tips to their Uber or Lyft drivers and every kind of transaction in between, there are many ways to pay and be paid.
- BlogPublished 01.30.20
Improved Payments Tools for Finance ProfessionalsThe average person spends eight or more hours a day working. Across industries, despite varying levels of experience, most of us are only as efficient as the tools we use to perform our job functions. If someone then can produce a tool or solution that significantly improves work experiences, that solution has the potential to make a significant impact on the person's overall quality of life.