Keep Adobe Commerce. Get more from your payments.
Keep your Adobe Commerce storefront exactly as it is. Our integrations team works with your developer to connect Finix through Cybersource, giving you transparent pricing, dedicated support, and greater visibility into payment costs.
What you get with Finix
Credit and debit cards
Accepted through the Cybersource gateway integration, configured in Adobe Commerce’s Payment Methods settings.
Apple Pay
Offer Apple Pay through your Adobe Commerce checkout.
Google Pay
Offer Google Pay through your Adobe Commerce checkout.
Interchange-plus pricing
Priced against actual card network interchange rather than a blended flat rate. A Finix account-level feature.
Finix vs. Adobe Commerce Payment Services
Finix | Adobe Commerce Payment Services | |
|---|---|---|
Pricing model | Interchange-plus pricing through Cybersource. Gateway fees depend on your Cybersource agreement. | Custom, quote-based pricing tied to processing rate; interchange, card network, and foreign handling fees passed through at cost. No published standard rate. Merchants contact their Adobe account representative. |
Payout timing | Configured during onboarding with your Finix team. | Adobe doesn't publicly publish standard payout timing for Payment Services. |
Account holds and disputes | Dedicated account support to work through disputes and holds. | Adobe Commerce Payment Services runs on PayPal Complete Payments, the same infrastructure behind Braintree. Braintree reviews describe frozen accounts and delayed disbursements, based on a 1.4/5 review rating. |
Payment methods | Cards, Apple Pay, Google Pay, PayPal, bank transfer/eCheck, and Klarna. | PayPal, Venmo, PayPal Pay Later, Apple Pay, Google Pay, and Fastlane by PayPal, per Adobe’s own documentation. |
Merchant account | Individual merchant account with direct underwriting. | Merchant account structure isn't publicly documented by Adobe. |
Support model | Dedicated integrations team working directly with your developer throughout setup and onboarding. | Support is provided through Adobe's Experience League portal for contracted customers. |
Quick recap of Finix vs Adobe Commerce Payments
Both integrations need a developer. The real difference is pricing transparency. Adobe Commerce Payment Services uses custom, quote-based pricing with no published rate. Finix prices through interchange-plus. Setup also differs: Adobe Commerce Payment Services is built into checkout, while Finix connects through a Composer-installed Cybersource extension.
How it works
Switch your payment processor without switching your ecommerce platform. Finix is built so you can move from application to processing without a drawn-out integration.
Talk to our integrations team.
Your developer installs the extension.
Go live with support from Finix.
What this integration requires
Finix connects to Adobe Commerce through the Cybersource Global Payment Management extension rather than a native Finix plugin. Because setup uses Composer, your developer completes the installation.
Payment gateway
Routed through the Cybersource Global Payment Management extension, installed via the Adobe Commerce Marketplace.
Code changes
Payment method configuration in the Adobe Commerce admin (Stores → Configuration → Sales → Payment Methods). No custom code beyond standard module configuration.
Command-line or Composer install
Yes. Installed via composer require cybersource/global-payment-management (plus a reCAPTCHA dependency), followed by module enablement and cache/reindex commands through the Magento CLI.
Developer needed
Yes. Composer installs, module enablement, and cache reindexing are standard Adobe Commerce admin and developer tasks.
Why merchants switch to Finix
Pain point | Finix solution |
|---|---|
Adobe Commerce Payment Services doesn’t publish a standard transaction rate. Pricing is quote-based and tied to business type, volume, and countries served, so merchants can’t easily estimate cost before contacting Adobe. | Finix uses interchange-plus pricing, giving merchants transparent pricing and greater visibility into payment costs without waiting for a custom quote. |
Managing disputes and account reviews can be time-consuming, especially during periods of increased payment activity. | Finix provides dispute and account management tools, along with a dedicated point of contact to help merchants navigate reviews and disputes. |
Support is provided through Adobe's Experience League portal for contracted customers. | A dedicated integrations team works directly with your developer throughout setup, rather than routing you through a general support queue. |
Everything you need to accept and manage payments
Online, in person, recurring, or on demand. Finix gives you every tool in one place.
Frequently asked questions
Yes. Finix connects to Adobe Commerce through the Cybersource Global Payment Management extension, so your storefront, catalog, and checkout flow stay the same. You’re changing how payments are processed, not your platform.
Setting up Finix means configuring Cybersource as your active payment method and disabling Adobe Commerce Payment Services. They don’t run side by side. Your store, catalog, and customer data stay unchanged.
Yes. Installing the Cybersource extension involves Composer commands, module enablement, and cache reindexing: standard Adobe Commerce admin and developer tasks. Finix’s integrations team can guide your developer through the setup.
Nothing changes. Order history, catalog, and customer data live in Adobe Commerce regardless of which payment gateway is active. Switching to Finix only changes how new transactions are processed.
Yes. Finix supports both Apple Pay and Google Pay through the Cybersource integration for Adobe Commerce.
Setup time depends on your developer’s availability and how quickly your Finix and Cybersource accounts are approved. Finix does not publish a fixed timeline for this integration; talk to our integrations team for a project estimate.