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2023 Finix Recap: A Year of Growth and Payments Innovation

2023 was a year full of milestones at Finix! We created new offerings that support more industries and use cases and refined our existing products to better enable our current customers. While our team accomplished a lot last year, our biggest achievements were becoming a payment processor and launching our new Payouts product. We also landed several awards and we're proud to share it all with you!

Below is a recap of all the exciting things that happened throughout 2023—and what to look forward to this year.

Growth and business expansion

Through our expansion efforts in 2023, we're now able to support customers in new markets and industries and enhance operational efficiencies for all businesses.

Finix becomes a payment processor

We became a processor to provide faster, more cost-efficient, and reliable payment processing by cutting out multiple intermediaries in the payment stack.

Supporting more businesses

We branched out to serve marketplaces and individual businesses. This milestone supports our mission to make financial services accessible to all businesses.

New product releases

At Finix, we're all about innovation. In 2023, we released several new features and products and overhauled existing ones for an even more powerful all-in-one payment suite.

Insights and analytics

Our new analytics feature displays multiple charts summarizing a business's payment trends. These insights provide information that helps customers better optimize their payment strategy with up-to-the-minute data right in their dashboards.

Dispute management enhancements

We overhauled our dispute management system for maximum efficiency. Now, not only can customers access and manage disputes from their dashboards, merchants working with Finix’s platform can too.

New no- and low-code payment tools

We introduced several new payment tools specially designed to help your business capture more sales and streamline payment operations with little to no development work involved:

  • Virtual terminals

  • Payment links

  • Prebuilt checkout pages

Finix Payouts

We ended the year with a bang by launching our new Payouts product. Our focus was on developing a fast, secure, and reliable solution at a competitive price. Businesses can now send money with Finix Payouts to any recipient at scale in real time, 24/7, 365 days a year.

Awards and recognitions

We’re proud to have earned several awards representing our core company values and people-first approach to everything we build at Finix!

  • Two London Design Awards for the Finix Dashboard

  • Comparably Best Company Outlook 2023

  • Comparably Best Places to Work 2023 

  • Built In Top Places to Work 2023

Newsworthy moments

Our co-founder and CEO, Richie Serna, was recognized as one of the Top 40 Trailblazers of Payments by ETA and Discover Global Network. Finix was also named one of GGV Capital's Embedded Fintech 50! We also made some media waves after becoming a processor with coverage in Tech Crunch, Payments Dive, Business Insider, and more. We love bringing customers innovative solutions and we're thankful to the press for spreading the word. This helps us provide payment accessibility to even more companies, like we've done through our partnership with Lunchbox

Looking ahead to 2024

In 2024, we plan to take our processing solution international while introducing more products and features to help businesses grow and get the most out of their payment strategy. Stay tuned for updates!

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