Finix for Shopify. Take control of your payments.
Keep your Shopify store exactly as it is. Connect Finix through Cybersource to gain more control over payment costs, account support, and how your business gets paid.
What you get with Finix
Credit and debit cards
Accept major credit and debit cards through your existing Shopify checkout.
Apple Pay
Offer Apple Pay through your Shopify checkout.
Google Pay
Confirmed for the Shopify Cybersource integration; activated in Shopify’s checkout settings.
Interchange-plus pricing
Separates interchange from the processor markup, giving you greater visibility into what each payment costs.
Finix vs. Shopify Payments
Finix
Shopify Payments
Pricing model | Interchange-plus pricing through the Cybersource gateway integration. Shopify's third-party transaction fee (0.5%–2%, depending on plan) still applies when using a payment processor other than Shopify Payments. Additional gateway fees may apply depending on your Cybersource agreement. | Flat-rate pricing: 2.9% + 30¢ down to 2.15% + 30¢ depending on plan, per Shopify’s pricing page. No added gateway fee. |
Payout timing | Payout timing varies based on your Finix account configuration and settlement settings. Your Finix team can confirm the schedule during onboarding. | Minimum 2–5 business days in the US, can shorten with a reliable fulfillment history. Faster via Shopify Balance. |
Account holds and disputes | Account reviews and disputes are managed through Finix, giving merchants a direct point of contact throughout the review process. | Subject to standard account reviews. Some merchants report payouts frozen unexpectedly during review periods, based on Shopify Community forum threads. |
Merchant account model | Individually underwritten merchant account | Shopify Payments managed account |
Payment methods | Cards, Apple Pay, and Google Pay through the Cybersource integration. Shop Pay isn't available through this integration. | Cards, Apple Pay, Google Pay, Shop Pay, and local methods by region. |
Support model | Dedicated account support is included with your Finix account, so you have a direct point of contact for payment questions and account issues. | Chatbot-first support on Basic, Shopify, and Advanced plans; live human support largely reserved for Shopify Plus ($2,300+/month). Trustpilot rating of 1.5/5 as of July 2026, with recurring support and payout complaints. |
Quick recap of Finix vs Shopify Payments
The biggest difference isn't the advertised processing rate. It's how payments are priced, supported, and managed as your business grows. Because Shopify applies its own third-party gateway fee when you use a processor other than Shopify Payments, the right choice depends on your transaction volume, average order value, and long-term payment strategy.
How it works
Switch your payment processor without switching your ecommerce platform. Finix is built so you can move from application to processing without a drawn-out integration.
Connect your store
Add your Finix account details
Go live