EFT PAD requirements in Canada
Before debiting a buyer's bank account, sellers must first collect authorization from the buyer defining a specific payment schedule or terms.
Canadian-based sellers must present a clear authorization to buyers. Before debiting a buyer's bank account, sellers must first collect authorization from the buyer defining a specific payment schedule or terms. The authorization must include the buyer's institution number, transit number, account number, name and email. Read more about the required authorizations.
Authorization Agreement ("PAD Agreement") Requirements
| Field | Description |
|---|---|
| Business Contact Information | The PAD agreement must contain reasonable and accurate contact information that the buyer can use to contact your business by a method of communication your buyer uses. |
| Date and Signature of PAD Agreement Acceptance | Somewhere in the PAD Agreement presented to the buyer, the date of the PAD Agreement acceptance must be shown. Either a signature field must be included or the Agreement must be otherwise "Authorized" in accordance with Rule H1. |
| Pre-authorized debit Type | A clear statement indicating the amount (fixed or variable) of the debit and when you will debit the buyer (i.e. weekly, monthly, sporadic, or caused by a specific event). If each PAD is triggered by an event then an unambiguous description of that event. |
| Authority to Debit Account with Variable Amounts | A clear and unambiguous statement outlining your buyer's agreement that your business is authorized to debit the account given. |
| Payment Schedule | A clear statement indicating the amount (fixed or variable) of the debit and when you will debit the buyer (i.e. weekly, monthly, sporadic, or caused by a specific event). If each PAD is triggered by an event then an unambiguous description of that event. |
| Payment Schedule | A clear statement indicating the amount (fixed or variable) of the debit and when you will debit the buyer (i.e. weekly, monthly, sporadic, or caused by a specific event). If each PAD is triggered by an event then an unambiguous description of that event. |
| Sporadic Authorization | If the PAD Agreement authorizes Sporadic PADs, a clear statement must specify that the seller is required to obtain authorization from the buyer in accordance with Rule H1 for each Sporadic PAD that the seller issues against the buyer. |
| One-Time Payment Authorization | If the PAD Agreement provides for a PAD that is One-Time, the PAD Agreement must specify that the PAD Agreement supports a One-Time PAD, and that the PAD Agreement will no longer be valid once the payment has been fulfilled. The seller shall then obtain a new PAD Agreement for any subsequent PADs. "One-Time" means occurring once, on a set date. |
| Modification of PAD Confirmation Period | In order to improve the speed with which you can do business, Finix conducts verification on buyer's bank accounts that allows your business to begin debiting after a PAD is accepted so long as the buyer has agreed to this in the PAD Agreement. |
| Modification of Pre-Notification Period | Pre-notifications are required if not expressly waived. If you opt out of sending these emails, the text for waiving the pre-notification must be included instead, also bolded, highlighted or underlined. |
| Recourse / Reimbursement Statement | The PAD Agreement must contain this exact text in its entirety: "You [or I/We, depending on the context] have certain recourse rights if any debit does not comply with this agreement. For example, you [I/we] have the right to receive reimbursement for any debit that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your [my/our] recourse rights, [I/we may] contact your [my/our] financial institution or visit www.payments.ca." |
| Cancellation of Agreement | A statement outlining a buyer's ability to revoke their authorization at any time, specifying an amount of notice required by your business. The authorization agreement should also advise that the buyer may obtain a sample cancellation form, or further information on their right to cancel a PAD Agreement at their financial institution or by visiting www.payments.ca. |
| Notice of Use of a Payment Service Provider | The PAD Agreement must disclose Finix as the payment processor. |
Sample One-Time PAD Agreement
Customer First Commerce
631 Main Street, Toronto, ON M2F 234
Telephone:
Email: support@customer-commerce.com
Date:
Account Holder: John Smith
Type: Personal
Institution: 001
Account # 0000124432244
Email: john@example.com
Transit: 12345
Pre-authorized Debit ("PAD") Agreement
By clicking submit, you accept this one-time PAD Agreement and authorize Customer First Commerce to debit the specified bank account for any amount owed for charges arising from the use of services and/or purchase of products.
Payments will be debited from the specified account on [INSERT SPECIFIC DATE].
Where a scheduled debit date is not a business day, Customer First Commerce will debit the specified account on the next business day. You agree that any payments due will be debited from your account immediately upon acceptance of this PAD Agreement and that confirmation of this PAD Agreement may be sent within five (5) days of acceptance of this PAD Agreement. You further agree that your authority under this PAD Agreement is to remain in effect until we complete the one-time payment at which time your PAD Agreement will automatically terminate.
You have certain recourse rights if any debit does not comply with this PAD Agreement. For example, you have the right to receive reimbursement for any debit that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.
You may amend or cancel this PAD Agreement at any time by providing Customer First Commerce with thirty (30) days’ advanced notice at support@customer-first-commerce.com. To obtain a sample cancellation form, or further information on cancelling this PAD Agreement, please contact your financial institution or visit www.payments.ca.
Customer First Commerce partners with Finix Canada, Inc. to provide payment processing services.