Multi-Factor Authentication

When you log onto the Dashboard, you have the ability to sign up for multi-factor authentication.

Finix supports SMS and Mobile Authenticator options. Users can opt into either option.

When an individual logs in with multi-factor authentication enabled, they'll be prompted to either enter a Code sent from Finix or enter a code from a mobile authenticator app such as Google Authenticator.

Enabling Multi-Factor Authentication for yourself

To enable multi-factor authentication for yourself on the dashboard:

1. Navigate to the Company > User page
2. Click on the Set Up MFA Link

A screen will appear asking whether to enable:

• SMS Authentication
• Mobile Authenticator

After choosing your selection, you can either:

1. Enter a phone number to receive an SMS text (carrier text message rates may apply)
2. Set up a mobile authenticator with Google Authenticator, Okta, or another provider.

When you have successfully enabled multi-factor authentication, you'll be routed to the same user page.

Enforcing Multi-Factor Authentication for your company

Administrators and User Management Admins can enforce multi-factor authentication for all users at the same access level. This would apply to anyone who appears in the Team page.

To enforce multi-factor authentication:

1. Navigate to the Company > Team > Members Page
2. Click on the checkbox to enforce MFA
3. Confirm you want to enable MFA

When logging into the Finix Dashboard, all Team Members will be prompted to choose to authenticate using SMS or a mobile authenticator.

Resetting Multi-Factor a Team Member

Administrators and User Management Admins can reset multi-factor authentication for an individual team member.

To reset a team member's multi-factor:

1. Navigate to the Company > Team > Members
2. Click on the Team Member you want to reset
3. Click Reset Multi-Factor Authentication